Shipping policy

MOVUNIO Shipping Policy

Order processing
Orders are normally processed within 1–2 business days, excluding weekends and public holidays. During high-volume periods, processing may take longer.

Estimated delivery
After dispatch, estimated delivery is 4–8 business days. Delivery times are estimates, not guarantees, and may vary by destination, carrier, customs, weather, or events outside our control.

Shipping cost
MOVUNIO offers free worldwide shipping unless a different charge is clearly shown at checkout.

Tracking
When tracking is available, we will email the tracking number after dispatch. Tracking updates may take up to 48 hours to appear.

Address accuracy
Customers are responsible for entering a complete and accurate delivery address. Contact help@movunio.com as soon as possible if you need a correction. We cannot guarantee changes after an order begins processing and are not responsible for delays or loss caused by an incorrect address supplied by the customer.

Customs, duties, and taxes
International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country. Unless stated at checkout, these charges are the customer's responsibility.

Delayed, lost, or damaged parcels
If tracking has not updated for an extended period, or your parcel arrives damaged, contact help@movunio.com with your order number. We will work with the carrier and assist you. Carrier delays and customs delays are outside our direct control.

Questions
Email help@movunio.com.

Last updated: September 14, 2026.